FAQ

Shipping & Handling

How Much Is Shipping

Free: Orders $50+ with tracked shipping estimate of 3-8 days

All other orders are calculated based on weight at checkout

When Will I Get My Order

We typically take about 1-3 days to process the order and ship out. In terms of shipping, it normally takes 3-14 days for orders to arrive depending on location.

For candle orders, that will take 1 week to process as all orders are made to order.

All orders will receive a confirmation on order and shipment.

Lost Orders

Possibly the worst case scenario. Even with tracking, sometimes our orders are just lost in the mail. In this case, please email doodlesbyindy@gmail.com and we will be more than happy to reship.

Returns

What If My Order Is Damaged

We always strive to get products to you as safely as possible, but some things are sometimes out of our control. If you find yourself in this situation, please send an image to doodlesbyindy@gmail.com and we will be happy to assist.

How Can I Return My Order

Unopened products (such as pins, keychains and greeting cards) in their plastic sleeves can be fully refunded within 30 days of purchase. Customers are responsible for paying return shipping labels.

One return labels are made and shipped out, please send tracking to doodlesbyindy@gmail.com. Refunds are sent once product is shipped.

Stickers are non-refundable.

How to Shop In Person

Market Events

I typically have pop ups and market events throughout NJ (both central and north). Keep updated through my "Pop Up" tab on my website or by following me on Instagram, @doodlesbyindy.

How are our products made

At Doodles by Indy, all products are thoughtfully designed by me, Indy! Our stickers are crafted in-house with premium, waterproof, and weatherproof paper. produced in small batches to ensure quality and avoid overproduction.

While our pins, keychains, and greeting cards are designed internally, they are manufactured through trusted partners.

Our candles are made at home, featuring handmade vessels filled with hand-poured soy wax. Each candle is crafted to order, ensuring a personal touch in every piece.